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Night Manager
2 months ago
{"Responsibilities": "As a Night Manager at Haymarket Hotel, you will be responsible for ensuring the smooth and efficient operation of the hotel during the night shift. This includes managing the hotel's overnight activities, serving as the primary point of contact between guests and the operational team, and continuously monitoring and upholding our high service standards. You will also be responsible for ensuring the safety and security of the hotel and its guests, conducting regular health and safety inspections, and responding promptly and effectively to any incidents or accidents. Additionally, you will provide operational support across all departments as needed, execute the night audit process, and generate nightly reports for senior management review.", "Requirements": "We are looking for a highly skilled and experienced Night Manager who has a proven track record of delivering exceptional customer service and managing hotel operations. You will need to have previous experience as a Night Manager or Head of Department in a 5-star hotel environment, excellent communication skills, and the ability to interact effectively with guests and staff. You will also need to have exceptional attention to detail, strong leadership and motivational abilities, and the ability to inspire and guide the team. Familiarity with Micros and Opera systems is desirable.", "What We Offer": "As a Night Manager at Haymarket Hotel, you will be offered a competitive salary, access to Wagestream, a financial wellbeing app, and a range of other benefits including health cash plan, discounted cinema tickets, gym membership, travel, retailers, and restaurants. You will also receive a generous 30% discount off food and drinks at our restaurants and bars, complimentary meals on shift, and a referral bonus scheme for recommending top talent. Additionally, you will have flexible scheduling without split shifts, dry cleaning service for work attire, and enhanced holiday allowance based on length of service.", "About Us": "Firmdale Hotels is an international, award-winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. We are world-renowned for our unique interiors and exceptional service, and we are committed to delivering outstanding levels of customer service and creating unique experiences for our guests. We are proud to have been recognized by the hospitality and travel industries for our achievements, including being named one of the Times Best Places to Work 2024 and receiving The King's Award for Enterprise 2024 for outstanding contribution to International Trade.", "Why Work with Us": "If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. We offer a range of benefits and opportunities for growth and development, and we are committed to investing in our people and providing opportunities for career advancement. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels.", "Eligibility": "In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.", "Language": "en-US"}
