Customer Experience Director

1 day ago


Livingston, West Lothian, United Kingdom ENGINEERINGUK Full time

This role as Customer Experience Director is ideal for someone passionate about delivering exceptional results in a fast-paced retail environment.

About Us

ENGINEERINGUK is the UK's leading broadband network and mobile brand. We foster inclusive, diverse teams that drive innovation and excellence.

We prioritize equity and inclusion in every aspect of our work, ensuring a positive experience for everyone.

Responsibilities:
  • Drive sales growth and meet targets in a challenging retail setting.
  • Develop and implement strategies for delivering outstanding customer experiences.
  • Mentor and inspire team members to achieve their full potential.
Requirements:
  • Experience in a fast-paced retail environment.
  • Proven ability to deliver exceptional customer experiences.
  • Effective coaching, mentoring, and leadership skills.
  • Strong communication and interpersonal skills.
  • Flexibility and adaptability.
  • Knowledge of relevant systems, processes, and compliance requirements.

A competitive annual salary of £45,000, recognizing your significant contributions to our team's success.



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