Travel Services Associate

16 hours ago


New Malden, Greater London, United Kingdom Travelex Full time

About the Role

We are seeking a skilled and customer-focused individual to join our team as a Travel Services Partner. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities

  • Building strong relationships with customers and tailoring their experience based on their destination
  • Becoming a travel money ambassador and providing support and advice on great Travelex products and services
  • Processing foreign exchange transactions accurately and efficiently
  • Delivering on key performance goals and implementing best practice legal and regulatory standards
  • Working collaboratively with the wider team to achieve business objectives

What We Offer

We believe our colleagues are our key differentiator. We aim to create a safe and dynamic environment where all colleagues can thrive, feel supported and engaged, and reach their full potential.

  • Company pension scheme
  • Holiday – 22 days plus bank holidays
  • Employee discount platform with Everyday Rewards by Bupa
  • Employee assistance programme

About Travelex

We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.



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