Cloud Computing Specialist

11 hours ago


London, Greater London, United Kingdom Amazon Full time

At Amazon, we are seeking a skilled Cloud Computing Specialist to join our team in AWS Enterprise Support. This role offers the opportunity to serve as a primary technical advisor and 'voice of the customer' for organizations ranging from start-ups to Fortune 500 enterprises.

About the Role

We are looking for an experienced professional with a strong background in cloud computing and technical leadership. The ideal candidate will have a deep understanding of distributed applications, operational parameters, and troubleshooting across multiple technical domains.

The successful candidate will contribute significantly to ensuring the success of key enterprise customers in developing applications and services on the AWS platform. Serving as a strategic expert, they will offer guidance on the entire journey of AWS services and the customer's architecture.

Key Responsibilities
  • Act as a single point of contact to Enterprise Support customers
  • Make recommendations on how new AWS offerings fit in the company strategy and architecture
  • Complete analysis and present periodic reviews of operational performance to customers
  • Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
  • Champion and advocate for customer requirements within AWS (e.g. feature requests)
  • Participate in customer requested meetings (onsite or via phone)
Requirements

To be successful in this role, you will need:

  • 5+ years of experience in design/implementation/operations/consulting with distributed applications
  • 5+ years of technical engineering experience
  • Experience with operational parameters and troubleshooting across two or more of the following technical domains: GenAI, AI/ML, Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development in a distributed systems environment

Additionally, you should have a Master's Degree or PhD in Engineering or a related STEM field, and proficiency in professional oral and written communication.



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