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Sales Associate

1 month ago

Braintree, Essex, United Kingdom Tesco Full time

About Tesco

Tesco, a leading UK retailer, is committed to serving customers and communities with a little better every day. As a responsible business, we prioritize diversity, equity, and inclusion, ensuring everyone feels welcome at work.

Job Overview

We are seeking an enthusiastic Sales Associate - Customer Service Representative to join our Tesco Mobile team. In this role, you will provide exceptional customer service, ensure a seamless shopping experience, and drive sales growth in our stores.

Key Responsibilities:

  • Deliver outstanding customer service, responding to queries, and resolving issues promptly.
  • Assist customers with purchases, demonstrating products, and providing recommendations.
  • Maintain store appearance, adhering to health and safety standards, and ensuring a clean and welcoming environment.
  • Process transactions efficiently, handling cash, card payments, and other payment methods.
  • Participate in visual merchandising, maintaining displays, and promoting products effectively.

Requirements:

  • A passion for delivering exceptional customer service and building strong relationships.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively as part of a team.
  • Basic math skills, with accuracy and attention to detail when handling cash and processing transactions.
  • Able to work flexible hours, including weekends and holidays, to meet business needs.
  • High school diploma or equivalent required; prior retail experience preferred.

Benefits:

  • Competitive hourly rate starting at £12.44 (increasing to £13.57 within the M25), plus additional payments based on location.
  • Guaranteed minimum 20 days' holiday (rising to 22 days after 12 months) plus bank holidays.
  • Flexible working arrangements, allowing you to balance work and personal life.
  • Access to exclusive colleague discounts, including 10% off and 15% at pay-day weekends.
  • Opportunities for career advancement and professional growth within the company.

What We Offer:

Tesco is committed to creating a positive and inclusive work environment, offering benefits that support your well-being, career development, and work-life balance. Join our team and become part of a dynamic organization dedicated to making a difference in the lives of our customers and communities.