Senior Retail Store Manager Assistant
1 month ago
We are seeking a highly motivated and experienced Assistant Shop Manager to join our team at DSW Inc.
The ideal candidate will have a minimum of 2 years retail experience and a strong background in customer service, merchandising, and inventory management. The role is responsible for assisting store management with daily operations, including sales floor maintenance, stockroom organization, and omni-channel activities.
Key Responsibilities:
- Elevate the In-Store Experience by modeling company behaviors, coaching associates to achieve store goals, and responding to customer requests with a high sense of urgency.
- Maintain DSW store standards, ensuring customers have a positive experience. Complete all tasks related to daily open/close, including store cleaning, recovery, and maintenance standards.
- Perform other duties as assigned by the Store Manager or other leader.
- Increase sales and success by maintaining sales floor and stockroom presentation, enabling merchandise flow to ensure an appealing experience for consumers.
- Supervise Leads (and may participate) in planning and executing all inventory management-related activities, including freight receipt, placement, markdowns, and MOOS.
- Responsible for all omni activities in-store, including Charge/Send, BOPIS/BOSTS, Delivery.
- Leverage inventory reports to maximize productivity and merchandise presentation on the sales floor.
- Maintain supply inventory to ensure successful floor moves, markdowns, and fulfillment in areas of stockroom, cashwrap, clearance, and non-sales areas.
- Support the Store Manager in bringing DSW's Mission, Vision & Strategy to life in the store.
- Work closely with the Store Manager to understand and follow policy and procedure.
- Assist the Store Manager and other leaders in recruiting, interviewing, and onboarding candidates.
- Support team development by training, coaching, directing associates, and communicating feedback efficiently.
- Assist the Store Manager in resolving associate relations matters.
- Participate in the Performance Review process by writing and conducting Associate and Lead performance reviews.
- Support team in managing payroll and associate timekeeping activities.
- Able to meet business needs, including shifts outside traditional hours.
- Proficient in basic computer use, including Microsoft Office.
We are looking for a dedicated and results-driven individual who can thrive in a fast-paced retail environment. As an Assistant Shop Manager, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team.
Requirements:
- Minimum 2 years retail experience.
- High school graduate or equivalent required.
As a valued member of our team, you will receive:
$45,000 - $60,000 per year, based on experience and location.
A comprehensive benefits package, including medical, dental, and vision insurance.
A 401(k) retirement plan with company match.
Ongoing training and development opportunities.
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