Care and Wellbeing Manager
7 days ago
Options for Care is seeking a highly skilled and experienced Head of Care to join our team. As a key member of our management team, you will play a crucial role in ensuring the delivery of high-quality care services to our service users.
Key Responsibilities:- Develop and implement care policies and procedures that reflect best practice and current guidance.
- Work closely with the Operations Director and management team to set standards and develop high-quality care provision.
- Ensure that care supports and reflects individuals' mental health and physical needs, is culturally appropriate, and is continuously evaluated to ensure compliance with professional guidance and current best practice.
- Support staff's continuous clinical and professional development through on-the-job coaching, mentoring, and supervision.
- Ensure that high standards of care delivery are maintained and evaluated in line with local and national guidance.
- Provide guidance and role modeling to all clinical staff through active involvement in care.
- Work closely and collaboratively with service users, their carers, and the multi-disciplinary team to assess, plan, implement, evaluate, and review care.
- Participate in projects or research within the service as agreed with the Operations Director.
- Support the assessment, planning, and implementation of quality, best practice interventions and care, including health promotion.
- Participate in setting and monitoring quality standards, in line with current guidance practice and policy.
- Ensure that the requirements of the Mental Capacity Act (2005), Mental Health Act (1983, amended 2007), safeguarding guidance, and child protection legislation are observed, adhered to, and implemented.
- Establish therapeutic relationships with service users and implement best practice therapeutic interventions with appropriate boundaries per the Nursing and Midwifery Council and Health and Care Professions Council Codes.
- Ensure that all practices are within the guidelines set out by the NMC, HCPC, and other professional and regulatory bodies and are in accordance with Options for Care policies.
- Participate in the organisation's appraisal process, which identifies personal development and training needs in conjunction with the appraiser, also related to organisational goals and objectives.
- Ensure confidentiality is maintained at all times in accordance with current data protection legislation, organisational policy, and good practice.
- Update and maintain clinical expertise within recovery and wellbeing in keeping with national and organisation-wide initiatives to effectively contribute to service development.
- Attend statutory and mandatory training as necessary as specified by Options for Care Ltd.
- Respecting and promoting issues of spirituality, equality, diversity, and rights in accordance with good practice and legislation.
- Lead key aspects of quality assurance to develop robust outcome indicators for clinical care and other aspects of clinical governance.
- Contribute to policy and practice changes arising from audits, complaints, and serious untoward incidents.
- Develop and implement research projects related to mental health care and service evaluation in partnership with other team members.
- Ensure NMC and HCPC standards are upheld by all members of the team.
- Enhance development of therapeutic relationships amongst the team with service users and their families in a manner sensitive to cultural and religious needs and backgrounds.
- Determine care priorities and plans and implement service users' care according to best practice and available resources.
- Participate in regular management supervision with the Operations Director.
- Take responsibility for accessing professional clinical supervision.
Requirements:
- 1 year of experience in providing care (preferred)
- Driving Licence (required)
- NVQ Level 2 Health & Social Care (required)
Benefits:
- Free parking
- On-site parking
- Referral programme
Working Hours:
- Day shift
- Monday to Friday
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