Customer Service Representative

1 month ago


Folkestone, Kent, United Kingdom World Duty Free - WDF Full time

At World Duty Free, we're looking for a talented Customer Service Assistant to join our team. As a Customer Service Assistant, you'll play a key role in delivering an exceptional customer experience, building rapport with our customers, and sharing your knowledge and passion for our luxurious products.

Your Key Responsibilities:

  • Provide world-class service to every customer, ensuring their needs are met and exceeded.
  • Maximize sales opportunities by utilizing your product knowledge and service skills.
  • Demonstrate positive personal behaviors and a can-do attitude, working independently or as part of a team to achieve operational standards.

What We're Looking For:

  • A passion for working in a team environment.
  • Flexibility to adapt to our fast-paced environment.
  • Excellent communication skills.
  • Self-motivation, enthusiasm, and professionalism.

We offer a comprehensive induction and training program to ensure your success in this role. You'll work alongside experienced colleagues who will support your growth and career development. As a Customer Service Representative, you'll enjoy a range of benefits, including a company bonus scheme, employee assistance program, discounts on products, travel discounts, and free parking.

We're committed to creating a positive work environment where our colleagues feel valued, engaged, and empowered to grow. If you're passionate about delivering exceptional customer service and have a passion for luxury products, we'd love to hear from you.



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