Concierge and Security Officer

3 weeks ago


Basingstoke, Hampshire, United Kingdom YMCA England & Wales Full time
Job Details

Night Concierge Position:

About the Job

The Night Concierge plays a vital role in maintaining the safety and well-being of residents, staff, and visitors on our premises. This position requires a person who is adaptable, flexible, and able to respond effectively to various situations.

Responsibilities
  1. Safety and Security: Implement measures to prevent accidents and injuries, inspect the premises regularly to identify potential hazards, and enforce health and safety policies.
  2. Incident Management: Respond promptly to incidents, gather information, complete incident reports, and follow established procedures to resolve issues.
  3. Community Liaison: Build relationships with residents, staff, and visitors to create a welcoming environment, provide guidance and support when needed, and maintain open lines of communication.
  4. Maintenance and Administration: Identify and report any necessary repairs, maintain accurate records of incidents and maintenance activities, and submit reports as required.
Requirements
  • Previous experience in a relevant role.
  • Excellent communication and interpersonal skills.
  • Able to remain calm under pressure and manage conflicting demands.
  • Familiarity with health and safety regulations.
  • A commitment to promoting diversity, equality, and inclusion.
  • Ability to work independently and as part of a team.
  • Good organisational and problem-solving skills.
Benefits
  • A salary of approximately £25,000 per year.
  • A comprehensive benefits package, including pension contributions, health insurance, generous holiday entitlement, optional extra leave, birthday off, employee assistance programme, childcare discounts, cycle-to-work scheme.


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