Care Coordinator

1 week ago


Newtownards, United Kingdom Home Instead Full time

Job Title: Scheduler/Care Co-ordinator

We are seeking an enthusiastic Scheduler/Care Co-ordinator to join our Down and Lisburn office in Saintfield. This role involves planning and building schedules to ensure our clients receive high-quality care from suitable Care Professionals.

Job Responsibilities

  • Plan, coordinate, and schedule services for clients
  • Organise rotas and ensure Care Professionals have their schedules in advance
  • Ensure client/Care Professional matches
  • Support with services reviews and client support plans
  • Conduct staff supervisions and client quality assessments
  • Conduct client and Care Professional introductions
  • Build and maintain positive relationships with clients, their families, and other professionals
  • Deal with enquiries
  • Participate in the on-call rota

Qualifications and Experience

  • Excellent people skills
  • Strong communicator, both verbally and in writing
  • Strong organisational and problem-solving skills
  • Ability to work at a fast pace in a changing environment
  • Previous experience in the care sector or a related industry desirable

What We Offer

We need someone who wants to be part of a high-quality service where everything is tailored around the client's needs. Becoming a Scheduler/Care Co-ordinator could be just the start of your career – we actively promote from within.

Salary £24k to £26k depending on experience.


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