Care Coordinator

1 month ago


Newtownards, United Kingdom Home Instead Full time
About the Role

We are seeking a highly skilled and dedicated Scheduler/Care Co-ordinator to join our team at Home Instead. As a key member of our office, you will play a pivotal role in planning and building our schedules to ensure that our clients receive the highest quality care from our Care Professionals.

Key Responsibilities
  • Plan and coordinate schedules to ensure seamless delivery of care services
  • Organize rotas and ensure Care Professionals have advance notice of their schedules
  • Match clients with suitable Care Professionals, prioritizing building strong relationships
  • Support with service reviews and client support plans
  • Conduct staff supervisions and client quality assessments
  • Facilitate client and Care Professional introductions
  • Build and maintain positive relationships with clients, families, and other professionals
  • Manage enquiries and participate in the on-call rota
Requirements
  • Excellent communication and interpersonal skills
  • Strong organizational and problem-solving abilities
  • Ability to work at a fast pace in a dynamic environment
  • Previous experience in the care sector or related industry (desirable)
  • Experience with People Planner software (advantageous)
What We Offer

As a Scheduler/Care Co-ordinator at Home Instead, you will have the opportunity to make a real difference in the lives of our clients. We offer a competitive salary of £24k-£26k depending on experience, and a chance to grow and develop your career within our organization.

We are committed to safeguarding and promoting the welfare of adults and expect all staff to share this commitment. This role is subject to an Access NI enhanced disclosure.


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