Area Manager

5 days ago

Battersea, Greater London, United Kingdom Servol Community Services Full time

About the Role:

Servol Community Services is seeking a highly skilled and experienced Area Manager to oversee our specialist supported living services in Wandsworth & Richmond. As a key member of our management team, you will be responsible for leading your team to provide high-quality care services, ensuring compliance with contractual and regulatory requirements, and driving the overall performance of services within your area.

Key Responsibilities:

  • Lead and manage your team to deliver outstanding care services, setting and encouraging high standards of performance and demonstrating a commitment to good practice and continual improvement.
  • Foster positive relationships with service users, their families, and other stakeholders.
  • Work with your team to ensure that all reporting is completed in a timely manner, monitoring and improving service quality through regular audits and performance reviews.
  • Ensure adherence to all policy and contractual requirements for the management of risk, including safeguarding, incidents, and complaints handling.
  • Proactively participate in policy development and service delivery improvements.
  • Work with the Regional Operations Manager to develop and implement strategic plans to enhance service delivery and achieve business objectives.
  • Grow local partnerships and networks to enhance service delivery and raise the Servol profile.
  • Work with the Regional Operations Manager to identify local funding opportunities, developing bids to enhance business development and growth.

Requirements:

  • Level 4 or equivalent in Health and Social Care or related subject.
  • Qualification in Line Management or demonstrable experience.
  • Able to demonstrate a robust understanding of housing management policy, process, and legislation.
  • Excellent leadership and people management skills.
  • Strong knowledge of regulatory and legislative requirements in social care.
  • Demonstrable understanding of financial management.
  • Experience of service monitoring and reporting, including the ability to analyze data and make informed decisions.

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