Shift Leader
4 weeks ago
As a Shift Leader at Tesco, you will be responsible for overseeing the store from the shop floor and ensuring that customers receive excellent service. You will work closely with the store team to deliver a clean, well-stocked store that exceeds customer expectations. Your key responsibilities will include coordinating the store team, supporting colleagues, and maintaining a great understanding of how the store is performing. You will also be responsible for leading from the front and setting a great example for your colleagues in everything you do.
Key Responsibilities
- Coordinate the store team to deliver an easy, fuss-free shopping experience for customers
- Support your colleagues, ensuring they deliver daily priorities and take regular breaks
- Open and close the store, and complete duty cover, ensuring all decisions made are right for everyone's safety
- Be the go-to person for colleagues in the absence of a manager for day-to-day queries
- Maintain a clean, tidy, and well-presented store
- Support managers to coordinate seasonal, community, and charity events
- Contribute to a great team atmosphere, that's inclusive of everyone
- Provide great customer service, by listening to our customers and putting them first in everything you do
- Keep the team well-informed and up to speed on any communications, changes, or updates
- Stay knowledgeable about store performance, and look for ways to improve and simplify operations
- Coordinate store improvements, and remove any obstacles that might be getting in the way of great service
- Follow health and safety routines and procedures, and ensure colleagues do the same
- Recognize and celebrate colleagues within the team who are providing great service
What We Offer
As a Shift Leader at Tesco, you will have the opportunity to work in a fast-paced retail environment, with a variety of tasks and responsibilities. You will also have access to ongoing learning opportunities, and award-winning training, to help you develop your skills and career. Additionally, you will be part of a diverse and inclusive team, where everyone is welcome and valued. We offer a range of benefits, including holiday, flexible working, and access to free wellbeing services. We also offer a competitive salary, and opportunities for career progression.
About Us
At Tesco, our vision is to become every customer's favourite way to shop, whether they are at home or on the move. Our core purpose is 'Serving our customers, communities, and planet a little better every day'. We are proud to have an inclusive culture at Tesco, where everyone truly feels able to be themselves. We celebrate diversity, and recognize the value and opportunity it brings. We are committed to creating a workplace where differences are valued, and all colleagues are given the same opportunities. We are a big business with diverse working patterns and many business areas, which means that we can find something that works for you. Everyone is welcome at Tesco.
What's Next
If you are a motivated and customer-focused individual, who is looking for a challenging and rewarding role, then we would love to hear from you. Please click the link below to apply for this exciting opportunity.
Learn more about Tesco
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