Store Operations Manager

1 week ago

Huddersfield, Kirklees, United Kingdom Tesco Full time

About the role

We are looking for an experienced Shift Leader to join our Tesco team. As a Shift Leader, you will be responsible for overseeing the day-to-day operations of the store, ensuring that our customers receive excellent service and that our colleagues are supported and motivated.

Key Responsibilities

  • Coordinate the store team to deliver an easy, fuss-free shopping experience for customers
  • Support your colleagues, ensuring they deliver daily priorities and take regular breaks
  • Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
  • Be the go-to person for colleagues in the absence of a manager for day-to-day queries
  • Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
  • Lead from the front, and set a great example for your colleagues in everything you do

What we're looking for

  • A great role model, always giving thoughtful customer service that ensures every customer's needs are met
  • To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
  • A clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date
  • Comfortable taking the lead, and overseeing the store in the absence of your Manager
  • A good decision maker, who's flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues

What's in it for you

  • A job that's full of variety, with flexible hours and shift patterns to suit your lifestyle
  • Ongoing learning opportunities, and access to award-winning training to help you achieve your career goals
  • An inclusive workplace where everyone is welcome, and we celebrate the individuality of our colleagues
  • Your voice matters, and we'll always welcome and listen to your ideas and opinions

About us

Tesco is a leading retail company that is committed to serving our customers, communities, and planet a little better every day. We are proud to have an inclusive culture where everyone truly feels able to be themselves.

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