E-commerce Data Insights Analyst

2 weeks ago


London, Greater London, United Kingdom TikTok Full time
Quantitative E-commerce Specialist

Estimated salary: $110,000 - $160,000 per year.

TikTok's e-commerce data science team focuses on maximizing e-commerce efficiency using quantitative techniques like mathematical statistics and machine learning. We are seeking experienced data scientists to join us in building a world-class e-commerce platform.

About TikTok

TikTok is the leading destination for short-form mobile video. Our global headquarters are in Los Angeles and Singapore, with offices in multiple locations worldwide.

Responsibilities
  • Measure and analyze customer experience key metrics in Southeast Asia, such as NPS, CPO, and PARR.
  • Develop and implement customer experience metrics systems to identify related problems and provide solutions to business partners.
  • Conduct deep analysis on seller and customer experience to explore opportunities in repurchase, retention, and conversion.
  • Design and conduct A/B experiments for effectiveness improvement and ROI calculation, analyzing results to optimize strategies.
Requirements
  1. Bachelor's degree or above in science or engineering, or relevant working experience after graduation.
  2. Proficient in SQL and able to use Python or R for data analysis.
  3. Able to write required documents in English and communicate with global staff.


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