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Change Management Director

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Amazon UK Services Ltd. Full time
About the Role

We are seeking a highly skilled and experienced Change Management Director to join our team at Amazon UK Services Ltd. As a key member of our operations team, you will be responsible for driving continuous improvement initiatives across our sortation centres.

Key Responsibilities
  • Develop and implement change management strategies to drive operational excellence and improve customer experience.
  • Lead cross-functional teams to identify and address process inefficiencies and bottlenecks.
  • Collaborate with stakeholders to develop and implement process improvements and lean initiatives.
  • Analyze data and performance metrics to inform decision-making and drive business outcomes.
  • Provide regular progress updates and reporting to management on change initiatives and continuous improvement efforts.
Requirements
  • Strong professional experience with Lean, Six Sigma, and Kaizen methodologies.
  • Relevant knowledge of change management and continuous improvement methodologies.
  • Excellent communication skills and detail orientation.
  • Ability to thrive in a fast-paced environment and motivate and influence teams.
About the Team

Amazon UK Services Ltd. is a dynamic and innovative company that relies on the Amazon Transportation Service (ATS) team to deliver at pace. As part of ATS, you will be welcomed into a diverse team that plays a central role in our success. Our team captures data and uses it to drive decisions, and we are looking for a Change Management Director who can help us drive operational excellence and improve customer experience.