Strategic Payments Team Lead

4 weeks ago


London, Greater London, United Kingdom Checkout Group Full time

Unlock Business Potential with Our Payments Platform

We're the strategic payments partner for leading brands globally, and we're building diverse and inclusive teams to create even better experiences for our merchants and partners.

Your Role

  1. Lead a team of Junior Account Managers, providing regular feedback and coaching to enhance team members' skills and performance.
  2. Deliver expertise and education to the direct team as they craft merchant-specific account development plans focusing on revenue generation.
  3. Analyze merchants' performance and provide recommendations to improve the payment flow/revenue.
  4. Understand the intricacies of our products, services, and partner networks thoroughly to leverage as needed to meet our merchants' needs.

Requirements

  • 3+ years' experience in a B2B Account Management, Relationship Management or Customer Success role in the FinTech and/or Payments industry.
  • A strategic problem solver with excellent project management skills.
  • Good knowledge of today's major e-commerce and payments technologies, players, and major future trends.
  • Customer-centric approach with robust relationship-building skills.


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