Logistics Coordinator

6 hours ago


Feltham, Greater London, United Kingdom Crane Worldwide Logistics Full time

Job Summary

We are seeking a highly skilled Logistics Coordinator to join our team at Crane Worldwide Logistics. As a key member of our operations team, you will be responsible for ensuring the smooth movement of cargo throughout the world.

Key Responsibilities

  • Develop and maintain strong relationships with clients, customs, and agents to ensure timely and efficient cargo movement.
  • Prepare and process documents necessary for export, import, and customs clearance.
  • Ensure accurate billing and cost information is populated in our system for invoicing and job costing.
  • Communicate with customers regarding freight disposition, including tracking, tracing, routing, and dispatching.
  • Collaborate with other company branches and agents to ensure excellent customer service and satisfaction.
  • Identify and implement the most profitable mode of shipment while meeting customer requirements.
  • Monitor and maintain Key Performance Indicators (KPIs) for DNI, LNR, cost accuracy, and ROTP.
  • Stay up-to-date with UK import/export operations and regulations, as well as AOG and Time Critical Services.
  • Ensure compliance with company and industry policies.

Requirements

  • Strong working knowledge of import and export rules, regulations, and documentation.
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced environment with high volume and demands.
  • Strong organizational skills and knowledge of Microsoft Word and Excel.

Physical Requirements

  • Talking, hearing, and using hands to operate a computer keyboard, mouse, and other components.
  • Sitting for extended periods and walking within the warehouse to inspect freight.
  • Close vision and ability to adjust focus.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.



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