Removals Operations Director

3 weeks ago

Croydon, Greater London, United Kingdom Red Recruit Full time
About the Role

We are seeking a seasoned Removals Operations Manager to lead our team in South London and its northern neighbouring counties. As a key member of our operations department, you will be responsible for ensuring the safe and efficient day-to-day operations in alignment with our company procedures.

Key Responsibilities
  • Lead the solution design process to optimise outcomes in savings, efficiency, and risk mitigation.
  • Manage team workloads to achieve goals and deadlines.
  • Provide analytical guidance within the management team.
  • Collaborate closely with the rest of the Removals Operations department to foster mutual support.
  • Function as a 'Number 2' and position yourself as the natural successor to the Branch Manager.
  • Oversee training, recruitment, onboarding, and staff retention.
About You

We are looking for a candidate with experience in large volume, large-scale removals operations, with essential expertise in commercial removals and diary management. A Transport Managers CPC is desirable, and we will provide training if needed. You should also possess B2B experience, a customer-driven mentality, and the ability to liaise seamlessly from the shop floor to Board level.

As a seasoned professional, you will thrive in a challenging Removals Operations role and have exceptional problem-solving skills, capable of identifying and managing complex or sensitive problems with coordinated responses.

We are a specialist in Removals, Relocations, and Global Mobility, and we have vacancies at all levels within the industry. If you are passionate about delivering exceptional customer service and are looking for a fulfilling career path, please submit your CV or contact us for more information.

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