Removals Operations Director

1 month ago

Croydon, Greater London, United Kingdom Red Recruit Full time
Removals Operations Manager

We are seeking an experienced Removals Operations Manager to join our team at Red Recruit. As a key member of our operations team, you will be responsible for ensuring the safe and efficient day-to-day operations of our removals services.

Key Responsibilities:

  • Lead the solution design process to optimize outcomes in savings, efficiency, and risk mitigation.
  • Manage team workloads to achieve goals and deadlines.
  • Provide analytical guidance within the management team.
  • Collaborate closely with the rest of the Removals Operations department to foster mutual support.
  • Function as a 'Number 2' and position yourself as the natural successor to the Branch Manager.
  • Oversee training, recruitment, onboarding, and staff retention.

About You:

  • Possess experience in large volume, large-scale removals operations, with essential expertise in commercial removals and diary management.
  • Hold a Transport Managers CPC (Desirable, with training provided if needed).
  • Essential B2B experience.
  • Maintain a white-glove, customer-driven mentality.
  • Experience working at a management level in a similar Removals Operations role.
  • Ability to liaise seamlessly from the shop floor to Board level.
  • Exceptional problem-solving skills, capable of identifying and managing complex or sensitive problems with coordinated responses.

We offer a dynamic and challenging work environment, with opportunities for career growth and development. If you are a motivated and experienced Removals Operations Manager looking for a new challenge, please submit your application.

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