Sales and Retention Director
4 weeks ago
Everlast Gyms is seeking a highly motivated and results-driven Sales and Retention Manager to join our team. As a key member of our leadership team, you will be responsible for driving sales growth, improving member retention, and delivering exceptional customer experiences.
Key Responsibilities:- Represent Everlast Gyms as an ambassador for fitness and demonstrate our elevated ways of working always.
- Advocate for our FUNDAMENTALS sales process, leading by example and supporting the wider team to improve confidence and performance.
- Drive new member sales and retain existing members to grow live member movement and increase revenue.
- Owning the activity planners for the gym and ensuring they are thorough, well-planned, and executed.
- Implement strategies to increase lead generation both internally and externally.
- Monitor our dashboards and KPIs and communicate key insights to the wider team.
- Drive all revenue lines from membership sales to product and secondary sales to drive profitability of the gym.
- Prepare and deliver monthly sales presentations to the wider management team.
- Build key relationships with local businesses to evolve local partnerships.
- Develop the #WeMoveBusinesses membership opportunities (both new and existing).
- Lead by example on reception and the gym floor in this member-facing role designed to enhance every visit.
- Buy-in to national focuses & incentives like #WorkoutWednesday & #WeCommunicate.
- Deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them on a daily basis.
- Passion for health, fitness, and wellness.
- Strong leadership qualities.
- Adaptability in communication style to suit different audiences.
- A positive, solutions-driven mindset in the face of adversity.
- A member champion mentality with exceptional interpersonal skills.
- Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role.
- Flexibility in working hours and location to support the needs of the business, including weekends and Bank Holidays when required.
Everlast Gyms is a dynamic and forward-thinking fitness brand that is committed to delivering exceptional customer experiences and driving business growth. We are passionate about health, fitness, and wellness and are looking for like-minded individuals to join our team.
If you are a motivated and results-driven individual who is passionate about fitness and wellness, we would love to hear from you. Please visit our LinkedIn page to learn more about our brand and our values.
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