Desktop Solutions Engineer
3 weeks ago
We are seeking a highly skilled Senior Desktop Support Engineer to join our team in Plymouth. As a key member of our IT department, you will be responsible for providing technical support and maintenance services for desktop computers in a Security Cleared environment. The ideal candidate will have 2 years of experience in a PC field service environment or workshop setting, with HP and Dell accreditations. They should be familiar with current Microsoft desktop operating systems and have excellent communication and customer care skills.
Job Description
- Provide technical support and maintenance services for desktop computers in a Security Cleared environment
- Diagnose and fix hardware faults and basic software issues
- Respond to service tickets and manage warranty claims
- Work with vendors to maximize warranty credits
Key Skills and Qualifications
- SC Level Clearance
- 2 years of experience in a PC field service environment or workshop setting
- Familiarity with current Microsoft desktop operating systems
- Excellent communication and customer care skills
- Clean driving license
- English and Maths to GCSE standard
Estimated Salary
The estimated salary for this position is around £35,000 - £45,000 per annum, depending on experience. This includes a competitive salary package and opportunities for career growth and development. If you're looking for a challenging and rewarding role in IT, please apply now
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