Customer Support Representative

4 weeks ago


Torquay, Torbay, United Kingdom Lloyds Banking Group Full time

About this role

We are seeking a Customer Support Representative to join our team at Halifax Bank. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our customers.

Key responsibilities

  • Provide timely and effective support to customers via phone, email, and other channels
  • Resolve customer queries and issues in a professional and courteous manner
  • Work collaboratively with colleagues to ensure customer needs are met
  • Stay up-to-date with product and service knowledge to provide accurate information to customers

About us

At Lloyds Banking Group, we are committed to helping Britain prosper. We believe in creating a workplace that is inclusive, diverse, and values-led. We are passionate about making a positive impact on our customers, businesses, and communities.

What we offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment
  • The chance to make a real difference to our customers and communities

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Passion for delivering exceptional customer service

How to apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].



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