Waste Management Customer Service Specialist
3 weeks ago
We are seeking an experienced Waste Management Customer Service Specialist to join our team at Beauparc. As a key member of our commercial waste services division, you will be responsible for ensuring exceptional customer satisfaction and delivering industry-leading service standards.
With a strong focus on customer relationships and account management, you will work closely with our internal departments to resolve customer queries and implement effective solutions to meet their needs.
Your main responsibilities will include:
- Handling incoming telephone calls efficiently and professionally
- Logging customer communications on our CRM system
- Discussing and completing contractual amendments for customers relating to changes in services
- Working with internal departments to resolve customer queries
In addition to your excellent communication and interpersonal skills, you will have a strong understanding of the waste management industry and be able to provide expert advice to customers on our range of services.
Salary: £35,000 - £40,000 per annum
This is an excellent opportunity for a motivated and customer-focused individual to join a dynamic and growing company that is committed to delivering exceptional service and making a positive impact on the environment.
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