Network Operations Centre Engineer
1 month ago
A fantastic opportunity has become available for a skilled 1st Line Engineer to join our team within the Network Operations Centre. As a 1st Line Engineer, you will be the first point of contact for customers raising support tickets, mainly via telephone or email.
Key Responsibilities:- Provide 1st/2nd Line support to clients via phone, email, and remote sessions as part of a shift rotation.
- Maintain 1st line support tickets correctly and keep the customer updated with progress every day.
- Monitor 1st line support ticket queue ensuring incidents are actioned before SLA.
- Flag high priority/urgent issues to the 1st Line Team Leader.
- Perform proactive maintenance using our in-house monitoring system.
- Follow IT procedures e.g. ITIL and strictly comply with our policies.
- Proven experience of supporting existing desktop/server infrastructures.
- Must have experience of working in a busy helpdesk environment.
- Fault analysis, management, and prioritisation skills are required to ensure all issues are resolved based on criticality for all our customers as well as meeting the contracted SLA.
- Windows Server 2012, 2016 & 2022.
- Windows 10 & 11 Operations Systems.
- Exchange and/or Microsoft Office 365, Intune.
- Active Directory, DHCP, DNS, Group Policy, WDS, and WSUS.
- Hypervisor technologies (VMware ESXi/Microsoft Hyper-V).
- TCP/IP, Routing, VPN, and Firewall configuration (Sophos & Fortigate).
- Antivirus Software (Sophos).
- An annual bonus scheme of £3,000, paid quarterly upon successful achievement of KPIs.
- Hybrid working structure with the flexibility to work from home for part of the week.
- A generous holiday allowance of 25 days plus bank holidays, which increases with length of service.
- An enhanced family leave package to support you and your growing family.
- Life Insurance that offers a payment equivalent to four times your annual salary.
- Access to confidential support through our Employee Assistance programme and wellbeing support including a 24-hour GP service and physiotherapy.
- We have partnered with Charles Cameron to offer free mortgage advice and education services to all of our employees.
- Other benefits such as charity volunteering opportunities, pension, cycle to work scheme, flexible working structure, and more.
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Network Operations Centre Engineer
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom Commercial Group Full time1st Line Engineer OpportunityA fantastic opportunity has become available for a skilled 1st Line Engineer to join our team within the Network Operations Centre at Commercial Group. As a 1st Line Engineer, you will be the first point of contact for customers raising support tickets, mainly via telephone or email.Key Responsibilities:Provide 1st/2nd line...
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Network Operations Centre Engineer
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom Commercial Group Full time1st Line Engineer OpportunityA fantastic opportunity has become available for a skilled 1st Line Engineer to join our team within the Commercial Group's Network Operations Centre. As a 1st Line Engineer, you will be the first point of contact for customers raising support tickets, mainly via telephone or email.Key Responsibilities:Provide 1st/2nd line...
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Network Operations Centre Engineer
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Cheltenham, Gloucestershire, United Kingdom Commercial Group Full timeA fantastic opportunity has become available for a skilled Network Operations Centre Engineer to join our team within Commercial Group. As a Helpdesk Support Specialist, you will be the first point of contact for customers raising support tickets, mainly via telephone or email. You will be responsible for monitoring and responding to tickets in the...
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Cheltenham, Gloucestershire, United Kingdom St Paul's Primary Care Network Full timeJob SummarySt Paul's Primary Care Network is seeking an experienced Clinical Pharmacist to join their team. As a Clinical Pharmacist in Primary Care Network, you will work across four practices in St Paul's Medical Centre, Cheltenham, providing patient-centred consultations and medication reviews.Main ResponsibilitiesUndertake face-to-face and...
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Cheltenham, Gloucestershire, United Kingdom St Paul's Primary Care Network Full timeJob Summary St Pauls Primary Care Network invites applications for a part-time Clinical Pharmacist to join their team. The successful candidate will work across four practices located within St Pauls Medical Centre in Cheltenham, Gloucestershire. As a Clinical Pharmacist, you will be part of the Pharmacy Team, working closely with GPs, existing...
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Cheltenham, Gloucestershire, United Kingdom Hamilton Barnes Associates Limited Full timePrincipal IP/MPLS Network EngineerWe are seeking a highly skilled and motivated Principal IP/MPLS Network Engineer to join our client's dynamic team. The ideal candidate will possess a robust background in core networking, with specific expertise in BNG, Radius, and retail ISP networks.This is a hands-on role, requiring proficiency in network design,...
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Cheltenham, Gloucestershire, United Kingdom St Paul's Primary Care Network Full timeJob Title: Clinical Pharmacist in Primary Care NetworkWe are seeking an experienced Clinical Pharmacist to join our team at St Paul's Primary Care Network. As a Clinical Pharmacist, you will play a key role in providing high-quality patient care and contributing to the development of our network.About the RoleThe successful candidate will work across four...
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2 months ago
Cheltenham, Gloucestershire, United Kingdom St Paul's Primary Care Network Full timeJob Title: Clinical Pharmacist in Primary Care NetworkWe are seeking an experienced Clinical Pharmacist to join our team at St Paul's Primary Care Network. As a Clinical Pharmacist, you will play a key role in providing high-quality patient care and contributing to the development of our network.About the RoleThe successful candidate will work across four...
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Clinical Pharmacist in Primary Care Network
1 month ago
Cheltenham, Gloucestershire, United Kingdom St Paul's Primary Care Network Full timeJob Title: Clinical Pharmacist in Primary Care NetworkSt Paul's Primary Care Network is seeking an experienced Clinical Pharmacist to join our team in Cheltenham, Gloucestershire. As a Clinical Pharmacist, you will play a key role in providing high-quality patient care and contributing to the development of our Primary Care Network.Job SummaryWe are looking...
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Clinical Pharmacist in Primary Care Network
1 month ago
Cheltenham, Gloucestershire, United Kingdom St Paul's Primary Care Network Full timeJob Title: Clinical Pharmacist in Primary Care NetworkSt Paul's Primary Care Network is seeking an experienced Clinical Pharmacist to join our team in Cheltenham, Gloucestershire. As a Clinical Pharmacist, you will play a key role in providing high-quality patient care and contributing to the development of our Primary Care Network.Job SummaryWe are looking...
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Cheltenham, Gloucestershire, United Kingdom St Paul's Primary Care Network Full timeJob SummarySt Paul's Primary Care Network is seeking an experienced Clinical Pharmacist to join our team in Cheltenham. As a Clinical Pharmacist, you will work across four practices within St Paul's Medical Centre, providing patient-centered care and optimizing medicines management processes.Main ResponsibilitiesWork closely with practice leads to tailor the...
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Clinical Pharmacist in Primary Care Network
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom St Paul's Primary Care Network Full timeJob SummarySt Paul's Primary Care Network is seeking an experienced Clinical Pharmacist to join our team in Cheltenham. As a Clinical Pharmacist, you will work across four practices within St Paul's Medical Centre, providing patient-centered care and optimizing medicines management processes.Main ResponsibilitiesWork closely with practice leads to tailor the...
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Clinical Pharmacist in Primary Care Network
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom St Paul's Primary Care Network Full timeJob SummarySt Paul's Primary Care Network is seeking an experienced Clinical Pharmacist to join their team. As a Clinical Pharmacist, you will work across four practices within St Paul's Medical Centre, Cheltenham, ensuring that medicines management processes are optimized to achieve highly effective, safe, and patient-centered prescribing.Main...