Customer Relationship Development Specialist

3 weeks ago


Cromer, Norfolk, United Kingdom Cosine Group Full time
Account Manager

We are seeking a part-time Account Manager to join our team working on behalf of DPD. As an Account Manager, you will be responsible for assisting service providers in your territory with their parcel service, training store workers, and reporting on faults.

The ideal candidate will have previous field experience, excellent relationship-building skills, great time management, and the ability to work under pressure. You should also have experience using Microsoft Word and Excel, as well as the ability to report using a tablet or smartphone.

This role offers a competitive daily rate of £90, including holiday pay, plus mileage paid. If you are motivated and committed, with a strong ability to build and develop relationships, this could be the perfect opportunity for you.

About Cosine Group

Cosine Group is an accredited Investors in People Gold award company, prioritizing the training and development of our people. We foster a collaborative environment where great ideas and achievements are shared and celebrated.

Job Responsibilities

  • Assist service providers in your territory with their parcel service
  • Train store workers on the use of the parcel service
  • Report on faults and troubleshoot issues as needed

Requirements

  • Previous field experience
  • Excellent relationship-building and communication skills
  • Strong time management and organizational skills
  • Ability to work under pressure and meet deadlines
  • Experience using Microsoft Word and Excel
  • Ability to report using a tablet or smartphone

Benefits

  • Daily rate of £90, including holiday pay
  • Mileage paid


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