SaaS Support Specialist

1 week ago


Leicester, Leicester, United Kingdom CloudCall Full time
Customer Support Job Opportunity

CloudCall is a leading provider of cloud-based technologies, serving over 46,000 users worldwide. Our mission is to empower businesses to thrive during uncertain times.

We are seeking a talented Customer Support Specialist to join our team. As a key member of our customer success group, you will play a crucial role in delivering exceptional support to our clients.

Your primary responsibilities will include:

  • Resolving customer issues within defined SLAs
  • Communicating effectively via various channels
  • Collaborating with internal teams to achieve common goals
  • Providing solutions that meet customer needs

The estimated salary for this role is approximately £30,000 - £40,000 per year, contingent upon location and experience.

We pride ourselves on our commitment to employee growth and development, offering regular training sessions and mentorship programs.



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