Team Collaboration Specialist

1 week ago


East Midlands, United Kingdom infopark Full time
Job Overview

This is an exciting opportunity to join our team as a Team Collaboration Specialist at infopark. As a key member of our team, you will be responsible for facilitating effective communication, collaboration, and coordination among various teams or departments.

Key responsibilities include training and preparing call centre representatives to respond to customer questions and complaints, while also ensuring agents understand and comply with all call centre objectives, performance standards, and policies.

You will play a crucial role in fostering teamwork, streamlining processes, and ensuring that projects are completed successfully through effective coordination and communication among team members.



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