Studio Operations Manager

2 weeks ago

Peterborough, Peterborough, United Kingdom Yours Clothing Limited Full time
Job Title: Studio Operations Manager

We are seeking a highly organized and detail-oriented Studio Operations Manager to join our team at Yours Clothing Limited. As a key member of our studio operations team, you will be responsible for providing a full spectrum of operational services that support the Head of Studio and functional teams in the delivery of content.

Key Responsibilities:
  • Manage production schedules, track key milestones, and plan meetings and approvals with the Head of Studio.
  • Implement efficient production processes and apply best practices in the studio to ensure seamless end-to-end operations.
  • Support the team in responding to potential issues with the logistics pipeline and find effective solutions to ensure products are delivered to market on time.
  • Own the work-in-progress data and ensure wider teams have visibility on the status of products passing through the studio cycle.
  • Report on products in stock but not onsite and provide justification for overdue assets.
  • Act as the key point of contact for requests or ongoing queries regarding products and ensure they are effectively resolved.
  • Be responsible for implementing short-notice changes that impact production schedules.
  • Support teams in analyzing and reporting on asset upload success and fail rates for all divisions.
  • Provide daily situation updates to studio functional leads.
  • Respond to quality assurance issues as required.
  • Review timetables for weekly upload schedules for all ecommerce and marketing requirements and communicate any changes to the teams.
  • Oversee the team in creating and presenting shot plans and running orders for a full range of shoot types.
  • Support the lead stylist in rackup sessions and mentor the styling team to construct industry-leading outfit builds for ecommerce.
  • Own the relationship with global talent agencies and manage scheduling for all studio shoots, including in-house talent and 3rd-party resources.
  • Monitor studio spend and ensure it is aligned with budget parameters and approved rates, conducting timely reconciliations with the Head of Studio.
Pre-Production:
  • Manage a team of production coordinators to ensure they are proactively planning and delivering sample/data requirements across all channels, including ecommerce and creative.
  • Track performance and mentor the team to be high-performing.
  • Liaise with other departments and technical areas to ensure sample availability and advise on any issues that might affect running orders.
  • Oversee the team in collating information about changes and amendments or modifications to final versions of samples.
  • Knowledge of sample lead times from each supplier across all brands to plan capacity accurately.
  • Administer the studio critical path for sample delivery and liaise with relevant teams.
  • Continually reassess options based on unscheduled sample deliveries and update the wider management team at the first opportunity to ensure products are allocated quickly and efficiently.
  • Manage the team to ensure samples are organized and stored in the correct locations, receipted, and tagged throughout each season.
  • Work closely with buying teams for seasonal sample orders for all divisions.
  • Identify all assets from past seasons for recycling or reshooting.
  • Work closely with the styling team on outfit building and rackup sessions.
Post-Production:
  • Manage post-production team resources and work closely with team managers to proactively plan and deliver requirements across all channels, including ecommerce and campaign.
  • Track team performance and report on team activity.
  • Ensure KPIs are realistic and achievable across all categories of post-production.
  • Manage the process and relationship for outsourced imagery with 3rd-party suppliers.
  • Raise any concerns with the HoD where images are not compliant with the style guide or creative briefs.
  • Safeguard compliance when working with 3rd-party suppliers and ensure processes are aligned to in-house studio standards and meet the standards set out in the style guide.
  • Work with the styling and photography team to ensure that style guide ambition is practical and achievable for team capability and capacity levels in post-production.
  • Create training material to support the photography team's understanding of standards from a post-production perspective.

What You Will Bring:

  • Expert understanding of industry practice in high-volume/creative environments.
  • Operational and technical knowledge of post-production and processes.
  • Good analytical skills.
  • Calm under pressure and skilled in managing high-pressure deployments and pre-production activity lead-up to location shoots.
  • Ability to prioritize responses to changing situations and make informed decisions and recommendations.
  • Working collaboratively with creative and studio functions.
  • Understanding of working safely in a production environment.
  • Operational thinking with the ability to dynamically assess ever-changing situations and make informed decisions and recommendations.
  • Awareness of current and emerging photographers and other key crew members.
  • Experience of collaborating with both creative and operational functions.
  • Client-facing, articulate, able to reference service level agreements and business requirements.
  • Bachelor's degree in a fashion/styling or production-related subject.
  • Experience in the studio and production industry with an expert understanding of production processes.
  • Basic but broad understanding of photographic production equipment.
  • Expertise gained from both in-house and agency studios experience.
  • Deep understanding of industry practice.
  • Established relationships with global talent agencies with core suppliers and partners.
  • Experience of requisitioning and tracking and reconciling purchase orders.
  • Knowledge of studio, production, and creative disciplines.
  • Experience of risk assessment in the production industry.
  • IOSH managing safely/IOSH Safety Management in Production.
  • Meticulous attention to detail with an ability to communicate clearly and concisely.
  • Mac literate, with Microsoft Excel and Word skills.

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