Implementation Support Specialist

1 day ago


Guildford, Surrey, United Kingdom Person Centred Software Ltd Full time
About the Role

We are seeking an experienced Implementation Support Specialist to join our team at Person Centred Software Ltd. As an Implementation Support Specialist, you will play a crucial role in ensuring the smooth implementation of our Connected Care products.

Key Responsibilities
  • Provide administrative support to our customers and Implementations team throughout the customer on-boarding process.
  • Support the Implementations team with administrative tasks such as sending booking confirmations and setting up customer training invites.
  • Ensure a high level of accuracy on order handovers to ensure that they are in a 'Great' state.
Requirements
  • Excellent organisation and ability to manage and prioritise your own workload.
  • Previous administration and customer service experience.
  • Experience of using CRM systems and scheduling tools would be highly advantageous.
What We Offer
  • A competitive starting salary of up to £23,500.
  • A bonus scheme.
  • Hybrid working opportunities - 3 days a week in our modern office.
  • 25 days holiday.
  • A net zero pension scheme.
  • Regular company meetings.
  • Additional perks such as Cycle to Work Scheme, Staff discounts portal and Employee Assistance Programme.


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