Club Head of Membership Support

2 weeks ago


London, Greater London, United Kingdom HARRIS HILL Full time

We are seeking an experienced and organised individual to join our team as a Membership Coordinator. This is an excellent opportunity to work with a renowned cultural institution and deliver exceptional customer service.

About the Role
  • The Membership Coordinator will be responsible for maintaining accurate membership records, ensuring compliance with GDPR and internal policies.
  • Act as the main point of contact for membership inquiries, delivering exceptional customer service across in-person, telephone, and email channels.
  • Provide operational support for onsite membership recruitment activities during temporary exhibitions.
  • Assist in producing and distributing marketing collateral (digital and print), including proofreading, liaising with suppliers, and coordinating mailings.
  • Support the Membership Team with general administration, including tracking expenditure and ensuring accurate recording of invoices.

Salary: £14 per hour


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