Branch Manager
1 day ago
About the Role
We are seeking a highly skilled and experienced Branch Manager to lead our team in Sutton. As a Branch Manager, you will be responsible for delivering exceptional service to our clients, leading a team of estate agents, and driving business growth.
Key Responsibilities
- Lead daily meetings with the estate agency team
- Coach the team to achieve KPIs
- Monitor and assess individual team member performance
- Encourage team development and progression
- Focus on generating new and repeat business
- Develop and maintain strong relationships with vendors and buyers
- Negotiate offers and agree sales
- Ensure the business is risk-averse and follows the highest compliance standards
Essential Skills
- Full UK driving licence for a manual vehicle
- Minimum of 2 years' experience within estate agency at a senior negotiator position, property valuer position, or higher
- Ability to work well with others to create a team spirit and enjoyable working environment
- Strong communication and interpersonal skills
- Ability to create and action business plans relevant to the branch
- Strong understanding of current legislation related to estate agency
- Ability to manage time-sensitive and high-volume workloads
- Reputation for delivering outstanding customer service
- Ability to work under own initiative
- Good telephone manner
- Strong IT skills (basic Microsoft packages)
- Attention to detail
Requirements
- Full UK driving licence
- Legal entitlement to live and work in the UK
- Evidence of right to work in the UK (passport/birth certificate)
- Proof of address
- National Insurance
- Driver's licence check
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