Sutton Branch Manager

1 month ago

Sutton Coldfield, Birmingham, United Kingdom Spicerhaart Full time

About the Role

We are seeking a highly skilled and experienced Branch Manager to lead our team in Sutton. As a key member of our estate agency team, you will be responsible for delivering exceptional service to our clients and driving business growth.

Key Responsibilities

  • Lead daily meetings with the estate agency team to discuss sales strategies and performance
  • Coach and develop team members to achieve key performance indicators (KPIs)
  • Monitor and assess individual team member performance, including conducting one-to-one meetings
  • Encourage team development and progression, and foster a positive and productive work environment
  • Focus on generating new and repeat business, and developing strong relationships with vendors and buyers
  • Negotiate offers and agree sales, ensuring the business is risk-averse and compliant with regulatory requirements

Requirements

  • Full UK driving licence for a manual vehicle
  • Minimum of 2 years' experience in estate agency at a senior negotiator position, property valuer position, or higher
  • Ability to work well with others to create a team spirit and enjoyable working environment
  • Strong communication and interpersonal skills, with the ability to create trusting relationships with customers, suppliers, and colleagues
  • Ability to create and action business plans relevant to the branch, and monitor and assess performance of local competitors
  • Strong understanding of current legislation related to estate agency, and ability to manage time-sensitive and high-volume workloads
  • Reputation for delivering outstanding customer service, and ability to work under own initiative
  • Good telephone manner, and strong IT skills (basic Microsoft packages)
  • Attention to detail

What We Offer

  • Competitive salary and uncapped commission scheme
  • BMW 1 Series company car or monthly car allowance
  • Enrolment onto fully-funded training course to earn a Level 2 Estate Agent Qualification
  • Career progression opportunities, and our new company-wide Elevate incentive program
  • Employee Assistance Programme

Eligibility

  • Full UK driving licence
  • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
  • Evidence of right to work in the UK, in the form of passport/birth certificate
  • Proof of address, national insurance number, and drivers licence check

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