Medical Receptionist
2 weeks ago
About the Role
We are seeking a highly organized and personable Medical Receptionist to join our team at Station Street Surgery. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients and visitors, managing appointment bookings and cancellations, and maintaining accurate patient records.
Main Responsibilities
- Greet patients and visitors warmly, providing a positive experience.
- Manage appointment bookings, cancellations, and patient inquiries, both in person and over the phone.
- Maintain and update patient records accurately in our system.
- Perform administrative tasks, including scanning, filing, and processing documents.
- Assist in coordinating patient flow to ensure efficient practice operations.
- Support the healthcare team by handling incoming and outgoing communications.
- Uphold patient confidentiality and adhere to practice policies.
About Us
Station Street Surgery and St. Nicholas Medical Centre are part of North Arden Primary Care Network. We offer a welcoming and supportive work environment, opportunities for professional development, and flexible working hours to suit your needs.
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