Regulatory Advisor

3 days ago

London, Greater London, United Kingdom Ashbury Labelling Ltd Full time
About the Role

Ashbury Labelling Ltd is seeking a highly skilled Regulatory Advisor to join our Advisory Services Team. As a key member of our team, you will be responsible for providing regulatory advice to our clients, ensuring their products are legally compliant.

Key Responsibilities
  • Provide risk-based regulatory advice to Ashbury clients, ensuring products are compliant with relevant laws and regulations.
  • Research and stay up-to-date with changes and developments in the regulatory landscape, affecting our clients' operations.
  • Review and advise on changes to clients' policies, considering new regulations, guidance, and codes of practice.
  • Manage client customer complaints, writing responses and escalating serious complaints as needed.
  • Provide risk-based recommendations to complaints and enforcement challenges for Ashbury clients.
  • Lead/support clients through product recall/withdrawal processes, producing information to support this process.
  • Liaise with government agencies, industry bodies, and laboratories to ensure compliance.
  • Deliver training on regulatory and technical topics to Ashbury clients.
  • Develop relationships with client Technical/Regulatory decision makers, influencing and debating regulatory matters.
  • Attend client meetings to discuss Regulatory affairs.
  • Produce expert opinion content on subject matters for marketing and training purposes.
  • Present expert opinion on subject matters internally and externally.
  • Stay up-to-date with legal requirements and labelling policies, ensuring dissemination of information within the business.
  • Maintain and grow expertise in one or more subject areas.
  • Carry out product information services, such as formulation, regulatory adaptations, and specification/pack copy review.
  • Execute performance checks and monitor performance concerns.
  • Identify and communicate training needs.
Requirements
  • Degree-level educational qualification in product safety, consumer protection, consumer law, or other relevant qualification or experience.
  • In-depth regulatory knowledge in product safety, including codes of practice, policies, guidance, and standards.
  • Excellent understanding of legal requirements, challenges, and consumer trends relating to product information.
  • Maintaining awareness of relevant changes in the regulatory environment due to new legislation, case law, codes of practice, and guidance.
  • Confident in applying knowledge and experience to advice, tailoring to the client and scenario.
Experience
  • Minimum 5 years of experience in a regulatory role within industry or trading standards/enforcement or in a related field.
  • Fluent in spoken and written English.
  • Fluent in spoken and written language required for market/region.
  • Demonstrable experience of independent working, managing your own workload, and time management.
  • Demonstrable risk-based decision making.
  • Confident to apply requirements to product information and communicating decisions to clients.
  • Fluency in one or more other languages.
  • Demonstrate an understanding of the retail and manufacturing side, including the product launch process.
  • Demonstrate an awareness of client PLM (Product Lifetime Management) systems and the product information advice we deliver to clients.
  • Excellent oral, written communication skills, including IT and presentation skills.
  • Able to explain complex requirements in a simple way.
  • Supports the growth of colleagues through training, mentoring, and coaching.
  • Able to risk assess a situation, providing a risk-appropriate solution which resolves the issue.
  • Ability to research and gather information using available resources.
  • Welcomes guidance and understands the commercial environment.
  • Stress resilient and able to work against tight deadlines.
  • Positive approach to opportunities to develop into new areas as Ashbury grows.
  • Consistently works at expected work rate and to a high level of accuracy.
  • Clearly demonstrates the Ashbury Values by being trustworthy, positive, and welcoming to people and ideas.

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