Benefit Officer
3 days ago
Key Responsibilities:
- Assess customer claims for Local Council Tax Support and award Free School Meals
- Work as part of a team to ensure prompt and accurate processing of claims
- Collaborate with colleagues to resolve complex customer queries
About Coventry: Coventry is a vibrant and diverse city with a proud history of innovation and creativity. We are committed to excellence in everything we do and strive to deliver the best services to our residents. As a Benefit Officer, you will be part of a team that is dedicated to making a difference in our communities.
Requirements:
- Good customer service skills
- Basic knowledge of welfare reforms, including the effects of Universal Credit on Housing Benefit and Council Tax Support
- Experience working in a fast-paced, changing environment
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Benefit Officer
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Benefit Officer
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