Spa Receptionist Position

4 days ago


North East, United Kingdom Bannatyne Full time
Front of House Assistant Job Description

We are looking for a skilled and enthusiastic individual to join our team as a Front of House Assistant. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and working in a fast-paced environment.

Estimated Salary: £11 per hour

About the Role

This role involves working closely with the reception team to ensure that all queries are handled efficiently and effectively. The successful candidate will have excellent communication skills, both written and verbal, and be able to work well under pressure.

You will also have basic computer skills and be proficient in using booking systems. If you are a motivated and friendly individual who enjoys working with people, this could be the perfect opportunity for you.

Key Responsibilities
  • Deliver exceptional customer service to all visitors
  • Handle all types of inquiries, including emails, phone calls and face-to-face queries
  • Prepare and serve a variety of beverages and light snacks efficiently
  • Assist with promoting spa services, special offers and retail products
  • Ensure all visitors are logged correctly, including contractors and guest passes
  • Undertake all relevant training required for the role
What We Offer
  • A competitive salary of £11 per hour
  • Flexible scheduling, including weekends and holidays
  • Opportunities for career advancement and professional development
  • A fun and supportive work environment

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