Help Desk Technician
2 days ago
ISR Recruitment Ltd is a leading recruitment agency specializing in IT and technology staffing. We pride ourselves on providing high-quality candidates who meet our clients' exacting standards.
**Job Details:**
Job Title: IT Support Technician
Location: Plymouth, Devon
Salary: £55,000 per year, based on experience
As an IT Support Technician at our client's manufacturing facility, you will play a critical role in ensuring the smooth operation of our client's business. You will provide technical support and assistance to end-users, configure and troubleshoot devices, and maintain and upgrade existing IT infrastructure.
**Responsibilities:**
Respond to and resolve IT-related queries and issues from end-users.
Configure and troubleshoot desktops, laptops, mobile devices, printers, and other equipment.
Maintain and upgrade existing IT infrastructure, including servers and networks.
Implement and enforce company policies and procedures regarding IT usage.
Collaborate with other teams to identify and address IT-related problems.
**Requirements:**
A strong background in IT, with a focus on help desk support and troubleshooting.
Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
Strong problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions.
Knowledge of Windows operating systems, Microsoft Office, and other common business applications.
A valid driving license, with access to a reliable vehicle (for travel to clients' sites).
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