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International Operations Coordinator

1 month ago

London, Greater London, United Kingdom Indie Campers Full time

THE ROLE

We are seeking a highly motivated and organized individual to join our team as an International Operations Intern at our Depot in London. As an International Operations Intern, you will be representing our brand in person, providing our guests with world-class customer service when they start and finish road trips of a lifetime.

WHAT WILL YOU WORK ON?

Front-office activities:

  • Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.

Back-office activities:

  • Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
  • Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
  • Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.

WHO ARE WE LOOKING FOR?

  • You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship;
  • You are fluent in English, have a work permit and a valid driver's licence (mandatory);
  • You like international environments and meeting new cultures;
  • You possess a natural talent for connecting with people and have a strong customer service orientation;
  • You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty;
  • You want a dynamic internship where you can put in practice the theoretical knowledge of your degree.

THE INDIE COMMITMENT

  • All internships are compensated, the amount depending on location, country, and region (accommodation is not included);
  • Online and on-the-job training to develop relevant skills to your growth: guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management and logistics;
  • International opportunities and possibility of integration in Indie Campers after the internship.