Technical Support Specialist

3 weeks ago


Birmingham, Birmingham, United Kingdom Jobit Full time
Job Summary:
We are looking for a skilled Technical Support Specialist to join our team at Jobit. This is an exciting opportunity to work with a well-established IT solutions provider and further enhance your skills and experience as an ICT Technician.

About the Role:
In this role, you will be responsible for delivering technical support to multiple schools across the region. With 2 years of experience in providing IT support in a school setting, you will be responsible for resolving hardware, software, and network issues across multiple school sites.

Key Responsibilities:
  • Maintaining and upgrading IT equipment, including servers, computers, and network devices, is a key aspect of this role.
  • You will be responsible for managing school networks, including WiFi systems, routers, and switches.
  • Deploying and supporting software applications, such as Office 365, Windows Server, and Intune, will also be part of your responsibilities.

What We Are Looking For:
  • Prior experience as an ICT Technician, IT Technician, IT Support Technician, or in a similar role is essential.
  • A minimum of 2 years of experience providing IT support in a school setting is required.
  • A strong understanding of IT infrastructure, including hardware, networking, and software, is necessary for this position.

Benefits:
  • A competitive salary range of £23,690 - £25,550 per annum.
  • Company events to promote team building and socialization.
  • A company pension scheme to ensure financial security.
  • Free parking on site for convenience.
  • Sick pay to ensure employees can recover when needed.


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