Customer Service Representative

6 days ago


Aberdeen, Aberdeen City, United Kingdom GXO Logistics Full time

GXO Logistics is a dynamic and innovative company that helps customers manage their goods most efficiently using our technology and services.

About the Job

We are seeking a Logistics Assistant to join our Store to Home team in Aberdeen. As a Logistics Assistant, you will play a key role in delivering products to customer premises on a multidrop basis. You will assist the delivery driver in parking and manoeuvring a company vehicle, loading and unloading vehicles as required, and providing effective customer service while ensuring goods are delivered in excellent condition.

Responsibilities

Your responsibilities will include:

  • Working as part of a two-person team delivering products to customer premises on a multidrop basis;
  • Assisting the delivery driver in parking and manoeuvring a company vehicle as well as loading and unloading vehicles as and when required;
  • Providing effective customer service while ensuring goods are delivered in excellent condition;

Compensation:

The estimated annual salary for this role is £27,643.20, based on a £13.29 hourly rate. You will also receive overtime pay of £19.94 per hour when applicable, and a potential £100 every 6 months via the attendance bonus scheme (T&Cs apply).

Requirements

To succeed in this role, you will need:

  • Experience of dealing with multi-drop home delivery;
  • Excellent customer service skills, both written and verbal;
  • A willingness to complete manual handling tasks such as pulling, lifting, and pushing;
  • A 'can do' attitude with a knack for problem-solving;
  • Preparedness to commute to Aberdeen for the required shift pattern;
  • A DBS check.


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