Customer Service Representative
6 days ago
GXO Logistics is a dynamic and innovative company that helps customers manage their goods most efficiently using our technology and services.
About the JobWe are seeking a Logistics Assistant to join our Store to Home team in Aberdeen. As a Logistics Assistant, you will play a key role in delivering products to customer premises on a multidrop basis. You will assist the delivery driver in parking and manoeuvring a company vehicle, loading and unloading vehicles as required, and providing effective customer service while ensuring goods are delivered in excellent condition.
ResponsibilitiesYour responsibilities will include:
- Working as part of a two-person team delivering products to customer premises on a multidrop basis;
- Assisting the delivery driver in parking and manoeuvring a company vehicle as well as loading and unloading vehicles as and when required;
- Providing effective customer service while ensuring goods are delivered in excellent condition;
Compensation:
The estimated annual salary for this role is £27,643.20, based on a £13.29 hourly rate. You will also receive overtime pay of £19.94 per hour when applicable, and a potential £100 every 6 months via the attendance bonus scheme (T&Cs apply).
RequirementsTo succeed in this role, you will need:
- Experience of dealing with multi-drop home delivery;
- Excellent customer service skills, both written and verbal;
- A willingness to complete manual handling tasks such as pulling, lifting, and pushing;
- A 'can do' attitude with a knack for problem-solving;
- Preparedness to commute to Aberdeen for the required shift pattern;
- A DBS check.
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