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Customer Service Specialist
2 months ago
We are seeking a highly motivated and customer-focused Field Service Engineer to join our team at TRS Consulting.
About the RoleThis is an exciting opportunity to work with a market leader in the healthcare sector, providing technical support and service for sophisticated laboratory diagnostics systems.
As a Field Service Engineer, you will be responsible for:
- Providing technical support and service for a wide range of laboratory diagnostics systems, including flow cytometry, cell separation, and diagnostics products.
- Supporting customers at their sites, ensuring minimal downtime and maximum productivity.
To be successful in this role, you will need:
- A strong background in field service or technical support, preferably in an electronics or electro-mechanical service or technical support background.
- Excellent customer service skills and the ability to remain confident in customer-facing environments.
- Qualifications to a minimum ONC / HNC level or above in electronics or another relevant technical discipline.
We offer a competitive salary, excellent benefits package, and opportunities for professional growth and development.
Our company is committed to investing in Research and Development, ensuring that we remain a market leader in our industry.
We value excellent customer service, product innovation, and good people.
