Executive Director of Operations

3 weeks ago

London, Greater London, United Kingdom WWT Limited Full time

This is a challenging and rewarding leadership opportunity for a highly experienced manager to oversee the operations of a world-renowned wetland conservation centre in London.

The successful candidate will be responsible for managing a team of 50 staff and 200 volunteers, and will play a key role in delivering the organisational strategy of WWT - the UK's leading wetland conservation charity.

The centre is home to over 100 acres of wetlands, where visitors can experience wildlife up close and be immersed in nature. The centre has a strong membership take-up and close links with the local community.

The Role

We are seeking an inspirational leader who can help the centre achieve its ambitious financial, conservation and visitor engagement strategies. The successful candidate will be required to develop a diverse team of staff and volunteers, attract a growing number of visitors and members, and provide them with an unforgettable experience on each and every visit.

The role includes management of the trading areas, incorporating retail, catering and venue hire; oversight of the living collection, which includes birds and otters, and the nature reserve which is a Site of Special Scientific Interest; a thriving schools programme, and a growing events and engagement programme. The role requires close working with Headquarters to help implement the overall organisational vision.

About You

To be a success in this role, you must be an experienced and professional manager, comfortable with both operational delivery and the ability to input strategically. You should be strong on financial and business numeracy, and able to deliver against ambitious and motivating targets while maintaining day-to-day performance.

This is a busy and varied role, ideally suited to someone looking to expand their current responsibilities into a broader remit. Your wealth of experience and proven track record will ideally have been gained within a visitor attraction and you are now looking for your next role to be part of an organisation that has a very special place in people's hearts.

About Us

Nature, the climate and wellbeing are all in crisis. They have never been talked about as much as they are now. The world is waking up to the power of wetlands for people and planet. Wetlands offer real hope.

The Wildfowl & Wetlands Trust (WWT) is a global wetland conservation charity. We are creating more, better connected wetlands and engaging people to be inspired to act. We do impactful, courageous conservation, backed by science, evidence, delivery and engagement with people and communities, all with a credible history. Our 10 UK sites present an unrivalled opportunity to connect people with nature, engaging them on a supporter journey and to support us financially.

We have ambitious targets for developing bigger and better wetlands, encouraging more people to take direct action for these unique places, and ensuring key decision makers around the world realise the essential role wetlands play in restoring nature, combating climate change and enhancing health and wellbeing.

In return for your hard work and dedication, you'll enjoy a wide range of benefits including:

  • 33 days annual leave, inclusive of bank holidays, increasing to 38 days after 5 years' service
  • Contributory pension scheme matching up to 7%
  • Life assurance providing 3 times annual salary
  • Access to a wide range of resources to support your health and wellbeing including our 24/7 Employee Assistance Programme
  • Enhanced family friendly policies
  • Cycle to work scheme
  • On-site accommodation in the form of a 3 bedroom house with garden is offered with this role subject to agreement

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