Customer Service Representative

1 month ago


Feltham, Greater London, United Kingdom Right Now Recruitment Full time
{"title": "Customer Service Specialist", "description": "Customer Service Specialist

Right Now Group has partnered with a leading freight forwarder to find an exceptional Customer Service Specialist to join their luxury retail handling team.

This is a fantastic opportunity for a customer-focused individual to work in a dynamic environment and provide exceptional service to clients.

Key Responsibilities:

  • Act as the primary point of contact for clients in relation to external communication with their customers.
  • Monitor and manage an email inbox, responding to customer queries and complaints in a professional and timely manner.
  • Collaborate with the operational team to ensure seamless communication and customer service.
  • Support the operational team with order collation and ensure customers receive batched orders in a timely manner.

Requirements:

  • Excellent organisational, communication, and time management skills.
  • Experience working in the luxury retail industry (warehouse or supply chain) is beneficial.
  • Ability to build and maintain exceptional working relationships with customers, clients, and colleagues.
  • Ability to follow processes and identify and flag when situations deviate from normal activities.
  • Maintain a friendly, calm, and professional manner, reflecting high service levels expected by customers.
  • Full 5-year checkable work history and clean DBS.

Working Hours: Monday to Friday, 08:00 - 17:00 / 08:30 - 17:30

Salary: Up to £37,000. This is a permanent opportunity.

", "lang_code": "en"}

  • Feltham, Greater London, United Kingdom Heathrow Personnel Full time

    We are seeking a highly skilled Customer Service Representative to join our Heathrow courier division. The successful candidate will be responsible for taking bookings via telephone and email, arranging courier and express shipments, and liaising with the transport and warehouse team.Key Responsibilities:Taking bookings and arranging shipmentsUpdating...


  • Feltham, Greater London, United Kingdom Heathrow Personnel Full time

    We are seeking a skilled Customer Service Representative to join our Heathrow Courier team. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth delivery of courier services.Key Responsibilities:Taking bookings and arranging courier shipmentsUpdating customers on the status of...


  • Feltham, Greater London, United Kingdom Heathrow Personnel Full time

    We are seeking a skilled Customer Service Representative to join our Heathrow Courier team. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth delivery of courier services.Key Responsibilities:Taking bookings and arranging courier shipmentsUpdating customers on the status of...


  • Feltham, Greater London, United Kingdom Heathrow Personnel Full time

    We are seeking a skilled Customer Service Representative to join our Heathrow Courier / Express division.The successful candidate will work on a rotating shift pattern, Monday to Friday, and will be responsible for:Key Responsibilities:Taking bookings via telephone and emailArranging courier / express shipmentsUpdating customersLiaising with transport &...


  • Feltham, Greater London, United Kingdom Heathrow Personnel Full time

    We are seeking a skilled Customer Service Representative to join our Heathrow Courier / Express division.The successful candidate will work on a rotating shift pattern, Monday to Friday, and will be responsible for:Key Responsibilities:Taking bookings via telephone and emailArranging courier / express shipmentsUpdating customersLiaising with transport &...


  • Feltham, Greater London, United Kingdom Asda Stores Ltd Full time

    About the RoleAs a Customer Delivery Driver at Asda Stores Ltd, you will be part of a dynamic team that operates 24 hours a day, 7 days a week. This brings a wide variety of shift patterns, making it an ideal role for those looking for flexible working arrangements.You will be responsible for delivering products to customers' front doors, providing excellent...


  • Feltham, Greater London, United Kingdom Heathrow Personnel Full time

    We are currently seeking a highly skilled and organized individual to join our team as a customer service representative for airport training services. The successful candidate will be responsible for answering calls and providing exceptional customer service to clients. You will be working with our database to contact customers who have upcoming training...


  • Feltham, Greater London, United Kingdom Tenpin Ltd Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Tenpin Ltd. As a key member of our team, you will be responsible for delivering an exceptional customer experience, ensuring that our customers have a fantastic time at our bowling centres.Your primary focus will be on providing outstanding...


  • Feltham, Greater London, United Kingdom Tenpin Ltd Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Tenpin Ltd. As a key member of our team, you will be responsible for delivering an exceptional customer experience, ensuring that our customers have a fantastic time at our bowling centres.Your primary focus will be on providing outstanding...


  • Feltham, Greater London, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant RoleAbout the RoleWe are seeking a Customer Service Assistant to join our team at Tenpin Ltd. As a Customer Service Assistant, you will be responsible for delivering an exceptional customer experience, ensuring that our customers have a fantastic time at our bowling centres.Key ResponsibilitiesProvide outstanding customer service,...


  • Feltham, Greater London, United Kingdom South East Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our fantastic team at South East. As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service and ensuring a memorable experience for all visitors.Key ResponsibilitiesDeliver outstanding customer...


  • Feltham, Greater London, United Kingdom South East Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our fantastic team at South East. As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service and ensuring a memorable experience for all visitors.Key ResponsibilitiesDeliver outstanding customer...


  • Feltham, Greater London, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Assistant. As a key member of our front-of-house team, you will be responsible for delivering an exceptional customer experience, ensuring that our customers have a fantastic time at our Tenpin centres.Your key responsibilities...


  • Feltham, Greater London, United Kingdom First Choice Staff Full time

    Courier Customer Services AgentWe are seeking a skilled Courier Customer Services Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Provide strong communication, including writing, speaking, and active listening skills.Deliver great...


  • Feltham, Greater London, United Kingdom First Choice Staff Full time

    Courier Customer Services AgentWe are seeking a skilled Courier Customer Services Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Provide strong communication, including writing, speaking, and active listening skills.Deliver great...


  • Feltham, Greater London, United Kingdom First Choice Staff Full time

    Courier Customer Services AgentWe are seeking a skilled Courier Customer Services Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Provide strong communication skills, including writing, speaking, and active listeningDeliver great...


  • Feltham, Greater London, United Kingdom First Choice Staff Full time

    Courier Customer Services AgentWe are seeking a skilled Courier Customer Services Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Provide strong communication skills, including writing, speaking, and active listeningDeliver great...


  • Feltham, Greater London, United Kingdom South East Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at South East. As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive experience for all visitors.Key ResponsibilitiesDeliver outstanding customer service,...


  • Feltham, Greater London, United Kingdom South East Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at South East. As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive experience for all visitors.Key ResponsibilitiesDeliver outstanding customer service,...


  • Feltham, Greater London, United Kingdom Right Now Recruitment Full time

    {"title": "Customer Service Specialist", "description": "Customer Service SpecialistRight Now Group has partnered with a leading freight forwarder to find an exceptional Customer Service Specialist to join their luxury retail handling team.This is a fantastic opportunity for a customer-focused individual to work in a dynamic environment and provide...