Customer Care Specialist
3 weeks ago
We are seeking a highly skilled and dedicated Customer Care Coordinator to join our Customer Care Team in the South Midlands region. As a key member of our team, you will be responsible for providing exceptional customer care services, ensuring that our customers receive the highest level of service and support.
Key Responsibilities:- Liaise with customers, contractors, site managers, and other stakeholders to resolve complaints and queries in a timely and efficient manner.
- Ensure that all materials and labour required for customer care services are available prior to starting work.
- Develop and maintain effective relationships with customers to ensure their satisfaction and loyalty.
- Produce accurate and timely documentation related to customer care services.
- Update the COINS system to ensure the accuracy of customer database information.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong organizational and planning skills.
- Experience in customer care or a related field.
- Passion for delivering exceptional customer service.
We pride ourselves on being a great place to work, with a strong focus on employee development and well-being. As a market leader in our industry, we offer a range of benefits and opportunities for growth and progression.
Our values are at the heart of everything we do, and we are looking for someone who shares our commitment to:
- Straightforwardness: We get the job done in the most efficient and effective way.
- Collaboration: We work together in partnership to deliver the best customer experience.
- Passion: We care about what we do and put pride and energy into delivering results.
- Creativity: We are proactive, flexible, and resourceful, always looking for solutions to meet our customers' needs.
-
Care Specialist
2 days ago
Northampton, Northamptonshire, United Kingdom Active Care Group Full timeAbout the RoleWe are seeking a highly skilled Speech and Language Therapist to join our multidisciplinary team at Active Care Group. As a Speech and Language Therapist, you will play a vital role in providing assessment, intervention, and support to our residents with complex communication and swallowing disorders.Key Responsibilities:Provide assessment and...
-
Customer Care Specialist
4 weeks ago
Northampton, Northamptonshire, United Kingdom Keepmoat Homes Full timeCustomer Care CoordinatorWe are seeking a highly skilled and dedicated Customer Care Coordinator to join our team at Keepmoat Homes. As a key member of our Customer Care Team, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive the highest level of care and support.Key Responsibilities:Liaise with...
-
Customer Care Specialist
4 weeks ago
Northampton, Northamptonshire, United Kingdom Keepmoat Homes Full timeCustomer Care CoordinatorWe are seeking a highly skilled and dedicated Customer Care Coordinator to join our team at Keepmoat Homes. As a key member of our Customer Care Team, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive the highest level of care and support.Key Responsibilities:Liaise with...
-
Customer Care Specialist
4 weeks ago
Northampton, Northamptonshire, United Kingdom Keepmoat Homes Full timeCustomer Care CoordinatorWe are seeking a highly skilled and dedicated Customer Care Coordinator to join our team at Keepmoat Homes. As a key member of our Customer Care Team, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive the highest level of care and support.Key Responsibilities:Liaise with...
-
Customer Care Specialist
4 weeks ago
Northampton, Northamptonshire, United Kingdom Keepmoat Homes Full timeCustomer Care CoordinatorWe are seeking a highly skilled and dedicated Customer Care Coordinator to join our team at Keepmoat Homes. As a key member of our Customer Care Team, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive the highest level of care and support.Key Responsibilities:Liaise with...
-
Customer Care Specialist
4 weeks ago
Northampton, Northamptonshire, United Kingdom Keepmoat Homes Full timeCustomer Care CoordinatorWe are seeking a highly skilled and dedicated Customer Care Coordinator to join our team at Keepmoat Homes. As a key member of our Customer Care Team, you will play a vital role in providing an exceptional customer experience, ensuring that our customers receive the highest level of service and support.Key Responsibilities:Liaise...
-
Customer Care Specialist
4 weeks ago
Northampton, Northamptonshire, United Kingdom Keepmoat Homes Full timeCustomer Care CoordinatorWe are seeking a highly skilled and dedicated Customer Care Coordinator to join our team at Keepmoat Homes. As a key member of our Customer Care Team, you will play a vital role in providing an exceptional customer experience, ensuring that our customers receive the highest level of service and support.Key Responsibilities:Liaise...
-
Care Support Specialist
2 months ago
Northampton, Northamptonshire, United Kingdom Independent Community Care Management Limited Full timeAbout UsAt Independent Community Care Management Limited, we pride ourselves on delivering exceptional care and support services to individuals in their homes and communities.Job SummaryWe are seeking a highly motivated and compassionate Care Support Specialist to join our team. As a Care Support Specialist, you will play a vital role in providing...
-
Care Support Specialist
2 months ago
Northampton, Northamptonshire, United Kingdom Independent Community Care Management Limited Full timeAbout UsAt Independent Community Care Management Limited, we pride ourselves on delivering exceptional care and support services to individuals in their homes and communities.Job SummaryWe are seeking a highly motivated and compassionate Care Support Specialist to join our team. As a Care Support Specialist, you will play a vital role in providing...
-
Specialist Chemotherapy Care Nurse
2 days ago
Northampton, Northamptonshire, United Kingdom Leaders In Care Recruitment Ltd Full time £40,000Job DetailsWe are seeking an experienced Chemotherapy Community Nurse to join our team at Leaders In Care Recruitment Ltd. In this role, you will deliver high-quality care to patients in the comfort of their own homes within the Northampton catchment area.Key ResponsibilitiesSeeing patients for blood tests, toxicity assessments, and administering IV/Oral...
-
Rehabilitation Care Specialist
7 days ago
Northampton, Northamptonshire, United Kingdom Active Care Group Full timeUnlock your potential as a Rehabilitation Assistant with Active Care Group!We're seeking a dedicated individual to join our team at Christchurch View in Northampton, where you'll be part of a rehabilitation pathway from post-acute care to specialist community-based transitional rehabilitation.What you'll be working:Full-time days with a week-long...
-
Specialist Chemotherapy Care Coordinator
2 days ago
Northampton, Northamptonshire, United Kingdom Leaders In Care Recruitment Ltd Full timeWe are seeking an experienced Chemotherapy Nurse to deliver specialist care to patients in their own homes within the Northampton catchment area. As a key member of our team, you will be responsible for providing a range of services including blood tests, toxicity assessments, IV/Oral chemotherapy, pump disconnections, line care, and more.Key...
-
Care and Support Specialist
2 weeks ago
Northampton, Northamptonshire, United Kingdom Brook Street Social Care NMR Full timeAbout the Role:We are seeking a dedicated and compassionate Care and Support Specialist to join our team at Brook Street Social Care NMR. As a Support Worker or Learning Support Worker, you will provide high-quality care and support to individuals with various needs, including behavioural support, mental health, non-verbal communication, and learning...
-
Clinical Psychologist
2 weeks ago
Northampton, Northamptonshire, United Kingdom Active Care Group Full timeActive Care Group is a leading provider of complex care services, employing over 4000 people across the UK. We are seeking a Clinical Psychologist to join our team on a part-time basis, working across our Northampton sites.Our services provide rehabilitation and residential care for up to 37 adults, with a focus on supporting individuals with neurological...
-
Customer Service Representative
4 weeks ago
Northampton, Northamptonshire, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Hays Specialist Recruitment Limited. As a key member of our sales team, you will play a crucial role in providing exceptional customer service and driving sales growth.Key Responsibilities:Customer Service: Respond promptly and...
-
Customer Service Representative
4 weeks ago
Northampton, Northamptonshire, United Kingdom Hays Specialist Recruitment Limited Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Hays Specialist Recruitment Limited. As a key member of our sales team, you will play a crucial role in providing exceptional customer service and driving sales growth.Key Responsibilities:Customer Service: Respond promptly and...
-
Surgical Care Specialist
3 weeks ago
Northampton, Northamptonshire, United Kingdom Willing Care Full timeAgency General Scrub PractitionerWe are seeking a highly skilled and compassionate Scrub Practitioner to join our team at Willing Care and contribute to the delivery of exceptional patient care during surgical procedures.Key Responsibilities:Prepare the operating room, ensuring the sterilization and readiness of all essential equipment, and organizing...
-
Surgical Care Specialist
3 weeks ago
Northampton, Northamptonshire, United Kingdom Willing Care Full timeAgency General Scrub PractitionerWe are seeking a highly skilled and compassionate Scrub Practitioner to join our team at Willing Care and contribute to the delivery of exceptional patient care during surgical procedures.Key Responsibilities:Prepare the operating room, ensuring the sterilization and readiness of all essential equipment, and organizing...
-
Surgical Care Specialist
1 month ago
Northampton, Northamptonshire, United Kingdom Willing Care Full timeAgency General Scrub PractitionerWe are seeking a highly skilled and compassionate Scrub Practitioner to join our team at Willing Care and contribute to the delivery of exceptional patient care during surgical procedures.Key Responsibilities:Prepare the operating room, ensuring the sterilization and readiness of all essential equipment, and organizing...
-
Surgical Care Specialist
1 month ago
Northampton, Northamptonshire, United Kingdom Willing Care Full timeAgency General Scrub PractitionerWe are seeking a highly skilled and compassionate Scrub Practitioner to join our team at Willing Care and contribute to the delivery of exceptional patient care during surgical procedures.Key Responsibilities:Prepare the operating room, ensuring the sterilization and readiness of all essential equipment, and organizing...