Customer Service Representative
2 weeks ago
Key Responsibilities
We are looking for a dedicated and enthusiastic Candidate Name to join our team as a Customer Service Representative in our Kings Worthy Express store. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.
About the Role
As a Customer Service Representative, you will be the face of our store, working closely with customers to understand their needs and preferences. You will be responsible for maintaining a high level of customer satisfaction, ensuring that all customers receive a warm and welcoming experience.
Your Key Responsibilities
- Deliver exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Build strong relationships with customers, understanding their needs and preferences to deliver a personalized shopping experience.
- Work collaboratively with colleagues to achieve sales targets and drive business growth.
- Participate in training and development programs to enhance your skills and knowledge.
- Maintain a high level of product knowledge, ensuring that you can provide expert advice to customers.
Benefits
As a Customer Service Representative, you will be offered a competitive salary, plus benefits including:
- 20 days annual leave, rising to 22 days after 12 months service
- Discounts on Tesco products and services
- A range of wellbeing benefits, including access to a health and wellbeing program
- Opportunities for career development and progression
Requirements
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- A passion for delivering exceptional customer service
- Ability to work collaboratively as part of a team
- Basic product knowledge
What's Next?
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, including your CV and a cover letter, outlining your experience and skills.
We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to diversity and inclusion, and we aim to create a workplace that is welcoming and inclusive for all.
Language
This role is based in our Kings Worthy Express store and requires the ability to communicate effectively in English.
Working Hours
This role is a full-time position, requiring a minimum of 16 hours per week, with the possibility of additional hours.
Training and Development
We offer comprehensive training and development programs to support your career growth and development.
Contact Us
For more information about this role, please contact our recruitment team at [insert contact email or phone number].
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