Customer Service Representative
1 month ago
About the Role
We are seeking a dedicated and customer-focused individual to join our team as a Store Colleague at our Kings Worthy Express store. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.
Key Responsibilities
- Provide outstanding customer service, greeting customers with a smile and serving them with pride.
- Build rapport with customers, ensuring they leave the store having experienced a great shopping trip.
- Take the initiative to make decisions that are right for our customers, working well within a team and communicating openly with others.
- Be at work on time, well-presented, and ready to be a brand ambassador.
What's in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
- Access to free wellbeing services with a range of resources to support your mind, body, and life.
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
- Uniform provided and policies to support you for all of life's moments, big and small.
Our Culture
We are committed to creating a workplace that is inclusive, diverse, and supportive. Our colleague networks provide a space for colleagues to come together from a range of backgrounds, and we encourage everyone to be themselves and live our values.
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