Customer Service Representative

1 week ago

Dorchester, United Kingdom EE Retail Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Advisor. As a Retail Advisor, you will be the face of our brand, responsible for providing exceptional customer service and building lasting relationships with our customers.

Key Responsibilities

  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and drive business growth.
  • Develop and maintain a thorough knowledge of our products and services, ensuring that customers receive accurate and up-to-date information.
  • Contribute to a positive and inclusive team culture, promoting a culture of respect, empathy, and understanding.

What We Offer

  • A competitive starting salary of £12.34 per hour, plus an uncapped commission scheme.
  • Huge discounts off EE & BT products, including mobile and broadband.
  • Support in carving your own career path, with opportunities for development and progression.
  • Season Ticket Travel Loan, to help with travel costs.
  • Volunteering days, to give back to your local community.
  • Optional Private Healthcare and Dental, to protect you and your family.

Why EE Retail?

We are passionate about developing our people and creating a culture of inclusivity and respect. Our team is dedicated to providing exceptional customer service, and we are committed to helping our customers find the right products and services for their needs.

What's Next?

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, and we will be in touch to discuss the next steps.

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