Product Growth Manager

2 weeks ago

London, Greater London, United Kingdom Emirates Holidays Full time
Emirates Holidays: A Career Opportunity

In this dynamic role as a Product Growth Manager, you will be instrumental in driving the expansion and development of key destinations within our Emirates Holidays portfolio. This position offers an exciting opportunity to work closely with the Product team, suppliers, and internal stakeholders to deliver innovative products that exceed customer expectations.

We are seeking an experienced professional who can effectively manage relationships with hotel, air, and ground suppliers, negotiating special offers and allocations to drive business growth. Your expertise will also be pivotal in ensuring accurate offer loading in line with business requirements, collaborating with the contracting and loading teams to achieve this goal.

A key aspect of this role is attending trade shows and undertaking product trips to review existing and new products, positioning yourself as a subject matter expert on our key destinations and product offerings. Your recommendations on categorization of hotel properties within the EKH portfolio will play a critical role in enhancing our product offerings.

Working closely with the Product Business Analyst, you will pass on essential information and insights to facilitate weekly competitor analysis, KPI reporting, market trends, and opportunities for improved performance. Additionally, you will support the contact centre team by becoming the primary point of contact for product enquiries, providing expert guidance to ensure customer satisfaction.

This role requires a strong understanding of business needs, providing regular competitor/market analysis, including benchmarking of competitor product offerings and market position. You will identify gaps in the market and profitable opportunities to secure products that are commercially viable, enhancing the Emirates Holidays offering.

One of your key responsibilities will be producing and providing pricing for all marketing activities across various channels, including key campaigns, tactical activities, brochures, online, B2B trade, and PR for both UK & IRL markets. You will be accountable for briefing all special offers and pricing requirements, including ad-hoc pricing requests to relevant stakeholders as per the agreed process.

You will also be responsible for managing the department's Supplier Events Schedule/Calendar, Exhibitions attendance plans, and organizing FAM trips for Contact Centre and product teams alike. To succeed in this role, you should have either a travel-related degree or extensive experience in the travel industry, preferably within a tour operating product role. Knowledge and experience working with hotels in the UAE, Indian Ocean, and Far East are significant assets.

We offer a competitive remuneration package, attractive travel benefits, and career development opportunities supported by state-of-the-art training facilities in Dubai and e-Learning programs for those seeking a long-term future with us.

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