Senior Operations Support Specialist

3 days ago


Esher, Surrey, United Kingdom Healix Full time
Job Description

As a Senior Operations Support Specialist at Healix, you will play a vital role in ensuring the smooth operation of our International Medical Assistance team. This is a challenging and rewarding role that requires strong communication and problem-solving skills.

Your key responsibilities will include:

  • Providing expert advice to customers and assisting them through the insurance claim process
  • Confirming insurance eligibility and capturing accurate data
  • Notifying clients, claims handlers and underwriters of all cases where applicable

Requirements

  • Minimum 12 months experience working in an Assistance Coordinator or similar role
  • Excellent written and verbal communication skills
  • Good geographical knowledge

Compensation

This role comes with a salary of £30,000 - £35,000 per annum.



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